CLIENT SERVICES OFFICE
The Grind Pembroke’s Client Services Office is the coordinating hub for all activities that are geared to help individuals in crisis secure the help they require. Our goal is to meet our client’s basic needs, such as for food, and to refer those with more complex issues, relating to mental and physical health and addictions, to professional resources in the community for in-depth and long-term assistance, such as counselling and case management.
Clients referred to the office are registered and their basic needs are addressed by staff with the assistance of embedded college students from Algonquin College’s Social Service Worker Program. Clients dealing with life issues are referred to professional staff from the Crisis Team of Mental Health Services of Renfrew County. These professionals assess the client’s needs and make recommendations on where the client should be referred for on-going help.
Community Impact – 2022
The following assistance was provided:
Mental Health Referrals – 153
ODSP Referrals – 58
OW Referrals – 106
Food Bank Referrals – 168
Other Agency Referrals – 219
Walk-in Clients – 1,555
In-coming Service Calls – 3,153
New Clients – 74
Have a question or problem?
Call or visit us during business hours (Tuesday – Friday, 8:00 a.m. – 3:30 p.m.)
The Grind Client Services Office
Looking for after hours support? Visit our Emergency Contacts page.